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13. 要求某人采取行动：We must insist that ...DO... (DO指动词原型)
注：请注意这一句型和句型8的区别。
环境：
We must insist that you deliver the goods immediately.
14. 警告：
Unless...
If...(not)... We will be forced to ...
环境： (What warnings would you give these people?)
A company that has not paid your bill
Unless you pay the bill, we will be forced to take legal actions.
Another company that is using your company"s car park
If you do not move your car away from our park, we will be forced to turn to the police.
An employee who always arrives late for work
Unless you come to work on time, we will be forced to fire you.
A builder who has left a lot of their tools in your office
If you do not take your tools from our office, we will be forced to throw them away.
15. 强烈抱怨：
注：
强烈抱怨遵循以下步骤：
a. 阐述发生的问题：it is now over nine months since we placed this order and we are still waiting for the cabinets.
b. 使用句型12：I should like to point out that we have already paid for these cabinets.
c. 使用句型 13：we must insist that you deliver them immediately.
d. 使用句型14：unless we hear from you within 7 days we will take legal action.
华夏版《剑桥国际商务英语:学生用书（第三版）》
全书共设15个单元。涉及各种主要商务活动以及各种情景下的商务英语用语规范。该书在欧美以及世界其他国家和地区深受欢迎，有很高的知名度。本教材的语音教学部分由4盒录音带组成，它们在使用本教材的过程中是必不可少的。新版采用全彩色印刷，生动美观。
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