【www.jianqiaoenglish.com--英语口语】
Dialogue Script 对话原文
Clerk: May I help you, ma"am?
Anna: Yes, thank you. I"d like to buy a blouse.
Clerk: What colour are you looking for?
Anna: I need something to go with a brown skirt.
Clerk: Here"s a pretty green one.
Anna: But it has long sleeves. I"d like a short-sleeved blouse with a high neck, if you have one.
Clerk: We have this one in yellow. What size do you take?
Anna: Thirty-four. Do you have that one in my size?
Clerk: Yes, here it is.
Anna: How much is it?
Clerk: It costs 8 pounds.
Anna: Oh, my. That"s too expensive for me. Do you have anything like it for less?
Clerk: I"m afraid not.
Anna: Well, I think I"ll look around some more. But I may come back for this one. Thank you.
Clerk: You are welcome.
讲解：
1. 这段对话发生在商店的服装部。当看到顾客时，店员一般都会主动地迎上去，热情地为顾客提供讲解和服务。他们首先会说，May I help you? 或者 What can I do for you? 对话中的 ma"am 是对女士的礼貌称呼。
2. blouse是宽松的上衣，似衬衫的上衣。I need something to go with a brown skirt. 我想买一件上衣配我的棕色裙子。go with，在这里是"与...搭配，与...相配"的意思。
3. 当我们向别人询问穿多大码的衣服或鞋子时，可以说 What size do you take? 当顾客得知那件上衣要8英镑时，觉得太贵了。于是她说 Do you have anything like it for less? 你们有没有像这种样式但便宜一点的？表示用多少钱买某样东西时用介词"for"，比如，I bought my new car for $20,000.
4. 最后，这位顾客决定再到其它地方看看，look around some more是口语中简便的说法，我们可以理解为look around for some more blouses. 虽然顾客没有买商品，但店员仍应礼貌地对她的光临表示感谢，并说You are welcome.
Dialogue Script 对话原文
Lisa: Excuse me, I"d like to return this shirt.
Clerk: What"s the problem with it?
Lisa: It"s too small.
Clerk: Didn"t you try it on before you bought it?
Lisa: As a matter of fact, I received it as a gift.
Clerk: Then you are sure it came from our store?
Lisa: Yes, I am pretty sure. Don"t you sell this item?
Clerk: Yes, we do. I"m afraid we don"t give a refund, but we can give you a credit towards another purchase in our store.
Lisa: No refunds? Well, in that case, I"ll accept the credit.
讲解：
1. 这段对话的内容是一位顾客在商店要求退货时的情景。尽管这位顾客确定衬衫是在那家店里买的，但店员表示，商店的商品一经售出，概不退款。因此，最后顾客只能接受商店开出的有价凭证在该店买一样其它的商品。
2. 这段对话的语言比较简单。refund是"退款，偿还"的意思，即可做名词，也可做动词，因此，表示对话中的意思，我们也可以说，I"m afraid we can"t refund your purchase price. 另外，对话中的credit是商店为顾客开出的有价凭证。
3. 在购物时，遇到麻烦不会表达就会麻烦加麻烦。比如，"这个搅拌器不好用，能给我换一下吗？"如果说成"This blender doesn"t work. Can you change?"就不对，因为"change"这个词后面应该跟一个宾语。所以，正确的说法是，"This blender doesn"t work. Can you change it?"或者"Can I exchange this blender for another one?"不能说"Can I change for another one?"。再比如"这种电热毯的保修期有多长？""保修期"英文是"warranty period"这句话应该说"How long is the warranty period of these electric blankets?"而不能说成"How long is the warranty period of this electric blanket?"。在这里，"these"代表一类商品，而不能用"this"将该物品同其它同类商品分开。
4. 当我们表示大、小号服装时，L 代表"large"，S 表示"small"，不过大家要注意，中号不能用"middle-size"，应该说"medium-size"。例如，"我想要一件中号衬衫。"就是"I"d like a medium-size blouse."另外，"这条围巾我买下了，你以帮我包装一下吗？"的正确说法是"I"ll take this scarf. Can you wrap it up for me?"而不要说，"I"ll take this scarf. Can you pack it for me?"因为"pack"一词通常用在旅行前收拾行礼的时候。
